Solutions

We at Xestion, firmly believe in adding value by designing and to some extent, support in implementation of easy & sustainable solutions at a function/process level. We engage closely with the client in solution designing and, if mandated, we had-hold in implementation and administration of the solution. Our spectrum of solution offerings are primarily focussed on Business Support, Processes, Controls and outsourcing. This enables our client to focus more on their core business areas and also helps them in obtaining greater insight for operational decision making.

Data Mining

Data Mining is a process of extracting implicit, unknown or potentially useful information by automatic or semi-automatic means, in order to discover useful patterns.

We use a broad family of computational methods that include statistical analysis, decision trees, neutral networks, rule induction and refinement, and graphic visualisation. Pattern extraction is an important component of any data mining activity and it deals with relationship between subsets of data. Effective customer relationship management can be done only based on a true understanding of the needs and preferences of the customers. Under these conditions, data mining tools can help uncover the hidden knowledge and understand customer better, while a systematic knowledge management effort can channel the knowledge into effective marketing strategies.

Staffing

Since personnel are the key resource of an organisation, effective recruiting and training of people represents a major competitive advantage in most industries.  Having access to talented employees across multiple disciplines and industries generally has long-term benefits and offers a consistent relationship for your company’s staffing needs.

Staffing includes recruitment, selection, development, training and compensation of the managerial and non-managerial personnel. It involves forecasting and determining the manpower needs of the organisation by keeping view its present activities and future plans. In order to get the optimum output from the personnel, the staffing function should be performed in an efficient manner.

Help Desk Management

Depending upon the size of an organisation a Help Desk may consist of one person or a group of experts using software to help track the status of problems and other special software to help analyze problems. Corporations usually provide help desk support to their customers through various channels such as toll- free numbers, websites, instant messaging, or email. Systematic implementation allows the Help Desk to track and sort user requests with the help of a unique number, and can frequently classify problems by user, computer program, or similar categories.  By following the best practices, Help Desk can be one of the components in enabling the enterprise to meet their strategic goals.

Technology Implementation Support

Successfully implementation of new technology is essential for any company to survive in today’s market. Introducing technological change into an organization presents different set of challenges to management. Implementing new technology in an organisation brings about changes in the way they work, making both the management and the employees to adjust to those changes. By adopting an open innovative approach in implementing new technologies, an organisation can get an opportunity to find information and knowledge outside their bound.

Business Process Automation

Automation of Business Processes are managed collectively to improve an organization’s overall workflow in terms of achieving greater efficiency, adapting to changing business needs, reducing human error and clarifying job roles and responsibilities. It helps business stakeholders to gain more visibility and control of processes, increasing efficiency, enhancing reliability, and reducing costs. Xestion’s goal is to not only automate business processes, but to simplify and improve business workflows as well.

Control Monitoring Tools

Monitoring is a systematic, regular collection and analysis of information to identify and possibly measure changes over a period of time. Our team collects, measures, and disseminates performance information, and assesses measures and trends to forecast potential items requiring corrective action.  Its purpose is to be proactive in finding issues ahead of time and taking corrective actions.

ERP Blueprint Validation

ERP Blueprint Validation is where you define the business processes and operating procedures for your company to support the corporate growth initiatives. This is where you define your business requirements, set expectations from the new system and gain alignment of the key business stakeholders with the capabilities and expected output from the new ERP system. Xestion’s ERP Blueprint Validation services will help ensure that you select and implement the software in a way that supports your business operations and organization, ultimately saving you time, money, and risk while increasing business benefits.

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